Provide Your Feedback

Human Care Laboratories takes seriously its commitment to providing the highest quality of service to our patients. We always welcome feedback– whether it’s positive or constructive, we’d love to hear from you. Simply take a few minutes to complete the form below, or contact us on 042 37803340 to provide your feedback by phone.

Before your appointment:
How satisfied were you with the service you received before your appointment?

Perhaps consider things like: your satisfaction with our staff, ease of making a booking, provision of information about your sample or scan including costs, preparation etc.

On arrival:
How satisfied were you upon arrival at our branch?

Perhaps consider things like: ease of car parking, appearance of our branch, service and information provided by our reception staff, length of time you waited to be seen etc.

Your examination:
How satisfied were you with your examination?

Perhaps consider things like: whether our technical staff were friendly and accommodating, if they introduced themselves and explained your examination and whether they generally made the examination comfortable for you.

After your examination:
How satisfied were you with the service you received after your examination?

Perhaps consider things like: the processing and explanation of your account and communication about availability/delivery of your reports.

Overall:
Overall, how satisfied were you with your experience at Human Care Laboratories